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Jet Service Desk v.1.60 |
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Adventnet ManageEngine ServiceDesk Plus |
| Jet Service Desk is a high-speed HelpDesk/Service |
web based, easy to use Help Desk and |
| Desk system which includes following workflows: |
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| Request Management, Incident Management, Problem |
integrates Ticketing, Asset |
| Management, Change Management, Service Asset and |
Tracking, Purchasing, |
| Configuration Management, Service-Level Management, |
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| Knowledge Management. Jet Service Desk main module |
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| corresponds to classic Windows application which |
package. ServiceDesk Plus gives you |
| takes 4-9 MB of memory and doesn't need to install |
the ability to improve productivity |
| additional platforms and libraries. |
of your IT Service team and keep |
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Additional modules and |
your end-users happy. |
| features:
-Events notifying system
-Reporting |
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| system based on Fast Report 4
-Administrator |
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| module
-Jet Service Desk Mail Gate
-Events |
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| notifying system
Main module includes |
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| integrated notifying system which informs the users |
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| about the following events:
-new request |
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| registration without responsible
-new request |
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| registration for current user
-adding comments |
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| and files to the request of current user by |
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| clients
-approach of start/reaction time of the |
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| request
-request due date |
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| expiration
Notifying is performed through the |
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| display of messages in Tray-menu. By left mouse |
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| button click on message the system opens a current |
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| request.
Reporting system
The reporting |
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| system is based on Fast Report 4 report builder. Jet |
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| Service Desk application transfer the report |
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| executing parameters to Fast Report. Fast Report |
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| executes the SQL-query included to the report, with |
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| parameters from application, and prepares the report. |
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| Consequently, the users of system may easily execute, |
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| create and modify the report forms. |
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Download Jet Service Desk v.1.60 |
Price ($174.00) |
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